COMMUNICATION SKILLS and CREATING THE ULTIMATE CUSTOMER EXPERIENCE COURSE
Course Objective: This customized training program will teach store managers and leaders within the business on how to apply effective Leadership Skills that will focus on enhancing customer service, selling skills, and teamwork. The training will provide managers with a toolbox of leadership skills and resources that they will understand, relate to, and be able to apply effectively every day. They will learn how to set strategic collaborative team goals, coach, guide and motivate team members to achieve maximum sales and service results.
Who Should Attend: Owners, Store Managers, Assistant Managers, Operations Managers, Sales Manager’s, Human Resources Manager’s (duration 30 - 40 mins).