IC2 - Relationship Selling Skills & Phone Etiquette Course

RELATIONSHIP SELLING SKILLS & PHONE ETIQUETTE COURSE

Course Objective:  This course will focus on how to consistently deliver professional phone skills and techniques on how to deal with difficult customers and solve complaints and manage the sometimes stressful environment of working in a busy store.

 

Who Should Attend: All Inside Sales Personnel, Owners, Store Managers, Operations Manager’s, Human Resources Manager’s (duration 30-40 mins)

$49.95
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