IDENTIFYING CUSTOMERS' NEEDS & CUSTOMER RAPPORT BUILDING COURSE

Course Objective:  This course will focus on how to of consistently ask appropriate questions to identify customer needs, actively listen too in order to have  a thorough understanding of your customer’s needs resulting in increased confidence to close more sales. With so many product options these days it is important to sell the right products the first time.

Who Should Attend: All Inside Sales Personnel, Owners, Store Managers, Operations Manager’s, Human Resources Manager’s (duration 30-40 mins)