DELIVERY DRIVER CUSTOMER SERVICE AND TEAMWORK COURSE

Course Objective: The Delivery Drivers Professional Customer Service and Teamwork course is a complementary class that works in conjunction with the Excel Inside Sales Personnel and Professional Development Course. This customized course enables Delivery Drivers to complete a personal self-evaluation to identify their individual strengths and areas of opportunity to improve. This supports not only the customer but also the efforts of the inside and outside sales teams. Key areas such as attitude, teamwork, communication skills, organization skills, image, creating a positive impression and best practices when delivery parts are addressed in this online course.

Who Should Attend: Store Managers, Assistant Managers, and Delivery Drivers