DD4 - Effective Communication and Positive Impressions Course


Course Objective:  The Delivery Drivers Professional Customer Service and Teamwork course is a complementary class that works in conjunction with the Insides Sales Personnel and Professional Development Course. This customized course enables Delivery Drivers to complete a personal self-evaluation to identify their individual strengths and areas of opportunity to improve. This supports not only the customer but also the efforts of the inside and outside teams. Best practices are taught to enhance confidence resulting in overall enhanced professionalism and employee retention.


Who Should Attend:  Store Managers, Assistant Managers, and Delivery Driver’s (duration 30 - 40 mins).

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